Faq

Here is a list of common questions that our clients ask us. If you need more information don’t hesitate to get in touch with us.

How long will it take to have my carpets cleaned?

The amount of time will be contingent on the size of the area needing to be cleaned and processes used – either low moisture, portable extraction, or truck-mount extraction, in terms of efficiencies and time. A highly trained Big River Janitorial technician can help you choose a program that best meets your needs and schedule.

Do I need to do anything prior to the technician arriving for my scheduled service?

Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor, such as rugs, plants, toys, pet beds, etc. Pre-vacuum all areas to be cleaned.

Is there anything I can do to help maintain clean air ducts?

To help maintain clean air ducts, change air filters based on the manufacturer’s recommendations. Regular vacuuming will also help reduce pet dander and airborne dirt and debris. Consider getting your carpets and hard-surface floors professionally cleaned.

Do I have to move furniture?

To get the best results with professional carpet cleaning, we recommend removing furniture from the rooms we will be cleaning. Items we clean around instead of moving include file cabinets, conference room tables, bookcases, lobby furniture and large pieces of furniture.

How often do I clean my floors?

Floors should definitely be cleaned when they appear to be dirty. It is good practice to clean floors before it gets to that level because the floor can accumulate many tiny abrasive particles which can scratch it and mar its appearance. It is generally best to dry mop a floor with a microfiber cloth and then damp mop the floor with an appropriate cleaning solution to get up the soil.

Is air duct cleaning expensive?

The cost of the service varies and depends on factors such as the location of your business, how dirty your system is, how easy it is for the contractor to access the ducts and what your ducts are made of, and what material is used in the construction of the ducts. However, our expertise, training and satisfaction guarantee are built into the price of service.

Have a any question?

x